Privacy Policy

We care about your privacy and data security. This policy explains how FateAura handles information related to your account and use of the service.

You can create an account with an email address. We do not require your real name, birthday, birth time, or other extra personal details to register.

Information we may process includes account details, login status, membership status, guest trial data, reading history, questions you choose to submit, payment-related status, support messages, and basic technical information needed to keep the service working.

We use this information to provide readings, maintain your account, manage membership access, process subscription status, respond to support requests, prevent abuse, improve the product, and keep the service secure.

FateAura readings may be generated or assisted by AI. Questions, card selections, and related reading context may be processed only as needed to generate and deliver the reading experience you request.

Payments are handled through third-party payment providers. FateAura does not store full card numbers. Payment providers may process payment details according to their own security and privacy practices.

We may rely on service providers such as hosting, authentication, database, analytics, email, AI, and payment tools. These providers only receive information needed to help us operate the service.

We do not sell personally identifiable information, reading questions, card selections, or reading records to third parties. We keep information only as long as reasonably needed for service operation, account records, legal compliance, security, and legitimate business purposes.

You may contact us to ask privacy questions or request help with your account information.

If you have privacy questions, contact us at support@fateaura.com.